Ace Ticket is one of the largest ticket brokers in America and named "Best of Boston" by Boston Magazine and voted Boston's #1 ticket agency by the Boston Phoenix. We have five locations in the Boston area including: Allston, Brookline, Saugus, The Garden and our newest flagship location at Kenmore Square.

"Our unique work culture includes a small company feel
with a laid back environment."

To apply, please contact us and attach your resume
in either a word document or pdf.

We are currently looking for:


Customer Service Representatives

We are looking to advance our sales/customer service department by hiring some great people. We are interested in talking to candidates with outstanding communication and customer service skills and a willingness to go above and beyond to help a customer. We'll teach you the rest.

Most of our customers call us on the phone or come into one of our stores so it's all low pressure. As part of our sales team, you will not be asked to do any cold calling, door to door sales, telemarketing or use any bait and switch tactics here.

We ask that you come to the table with the following skill sets:

  • Proficient with Microsoft Office Suite, Internet etc.
  • Have both weekend and evening availability
  • Some College experience
  • Ability to pass a criminal background check
  • Really, really awesome customer service and communication skills (you know who you are, this is the most important factor)

All full time employees enjoy the benefit of:

  • Medical Insurance
  • Dental Insurance
  • 401K
  • Upward mobility within year 1

Interested applicants should send their resume via email to careers@aceticket.com.

 

MARKETING / PR COORDINATOR

We are currently seeking a Marketing/Public Relations Coordinator to assist and manage all of the company’s marketing and public relations activities.

Responsibilities will include but not limited to:

  • Update and maintain all company collateral materials
  • Create press releases and assure proper and relevant exposure
  • Drive and maintain all company marketing medium deadlines– print/online/radio/video
  • Work with in-house creative design team and external vendors
  • Assist in planning and executing of external marketing opportunities
  • Assist in creating and maintaining a company-wide branding campaign
  • Conduct focus groups

Requirements:

  • Bachelor’s degree in marketing or related field
  • 2 years of work experience
  • Exceptional communication skills both written and verbal
  • Strong organizations skills
  • Self starter with the ability to bring a project from inception to completion with limited direction
  • Must be detail oriented and the ability to work in a fast paced - deadline driven environment.

Interested applicants should send their resume via email to careers@aceticket.com.

 

Customer Service / Pick-Up Positions (Part-Time)

We are currently seeking to fill part-time customer service/pick up positions at our retail store location at Kenmore Square.

In this position you will use your outgoing personality and excellent customer service skills to insure that our customers receive their pre-purchased tickets on event days.

Candidates must have schedule flexibility as these part-time shirts are created around the home game schedules of the Boston Red Sox, concerts and other events. Typical shifts are 3 – 4 hours, with times that include afternoons, evenings and weekends.

Previous experience with direct customer interface in hospitality or customer service industry will be a definite advantage.

For consideration, send resume with “Pick-Up” in the subject line to:careers@aceticket.com.

 

Accounting Assistant

We have an immediate opening for an Accounting Assistant.

Responsibilities will include but not limited to: bank, credit card and general ledger account reconciliations, invoicing and other general accounting tasks as necessary.

Skills Required

  • 1 – 3 years accounting experience
  • Excellent organization skills
  • Must be detail oriented
  • Ability to work independently with strong multi-task skills
  • A/P, A/R experience
  • Strong computer skills in a Microsoft Office Environment
  • Previous experience with Navision Accounting software a plus

Send resume with cover letter and salary requirements to: careers@aceticket.com.