Service & Experience
Ace Ticket has provided consumers with excellent customer service and ticket experience for over 25 years now. How do we do it? We’re passionate fans just like you. Our professional and personal experiences enable us to provide you with a seamless and informative buying experience so your next live event is as enjoyable and hassle free as it can possibly be. Need extra help or personal service? Try our Live Chat or give us a call at 1-800-697-3287. Our reps are standing by to assist you.
Industry Leading Loyalty Rewards Program
We all like to be rewarded for our loyalty and loyal Ace Ticket customers are no different. That’s why in 2012 we launched the industry’s best Loyalty Rewards program.
Every time you order from Ace Ticket you earn 5% of that order in Loyalty Points which you can use on future orders with Ace Ticket. Click here to learn more →.
Our Fees are Lower
Ticket service / convenience fees can add a lot of money onto your order if you’re not careful where you buy. Ace Ticket has kept its service charge well below the competition at just 7%.
Don’t be fooled by lower prices on other sites as their service fees will balloon your total cost when you checkout.
We guarantee that your purchase with Ace Ticket is safe and secure. Your order with us is guaranteed to be delivered on time and your tickets are guaranteed to be valid.
No one should go to an event with the fear that their tickets won’t work. We back up our commitment with a 200% Money Back Guarantee on ticket validity.
We’ve made the buying process as simple as possible for the consumer. Returning customers can order tickets, use loyalty points and confirm their online orders in just minutes. With dedicated Live Chat and Phone Support, Ace is always there for you to assist in the buying process.
Ace Ticket also offers several Boston area stores conveniently located near major venues (Fenway Park, TD Garden) where you can buy tickets or pick-up tickets that you ordered online. Unlike other large ticket sites, Ace Ticket doesn’t charge you to pick-up your order. Pick-up is always Free & Easy!