Q: How do I know that the tickets are genuine tickets?
A: Ace Ticket is a licensed ticket broker. By purchasing from a licensed ticket broker you can be assured that we have taken the necessary precautions to guarantee that they are genuine. We verify all of our sources for tickets and only buy from those that are reliable.


Q: Can I cancel for any reason after I place an order?
Q: Will I get a refund if my event cancels? (Refund Policy)
Q: What is a "Broker"?
Q: Why are the tickets above face value?
Q: How do I know that the tickets are genuine tickets?
Q: How do I know I am dealing with a credible company?
Q: Isn't it true that if it was not for all the ticket brokers that buy the tickets that there would be plenty of seats for the fans?
Q: Don't ticket brokers purchase large blocks of tickets that are never offered to the public?
Q: Who decides what price the tickets are sold for?
Q: Where do you get your tickets from?