Q:Will I get a refund if my event cancels? (Refund Policy) A: If an event completely cancels and is not rescheduled, then a face value refund will be issued. However, if part of an event cancels, there are no refunds issued. We are not liable for refunds under the following circumstances that are beyond our control: event postponement, rescheduling or time changes due to weather, nature, construction, or any other abnormal conditions or developments.